Complaints and feedback

Only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form.

Your review must be about a specific experience and not a general view of the NHS or the service as a whole.

The GP Patient Survey is an independent survey run by Ipsos on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice.

The Friends & Family Test responses are collected all across the NHS. It allows service providers to see whether patients are happy with the service provided and where improvements are needed, if at all. It is a quick and anonymous way to give your views on our service.

We make every effort to give the best service possible to everyone who attends our practice. 

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint.
If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please complete this form and the Practice Manager will deal with your concerns appropriately.

A leaflet containing further information about comments and complaints can be downloaded below.